WOW Car Wash
Privacy Policy
Effective Date: September 2, 2026
WOW Car Wash & Detail Center (“WOW Car Wash,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our facilities, purchase products or services, enroll in our Monthly Unlimited Wash Club, use our website or interact with us.
By using our services or providing personal information to WOW Car Wash, you acknowledge the practices described in this Privacy Policy.
Depending on how you interact with WOW Car Wash, we may collect the following types of information:
Contact Information
Vehicle Information
Membership and Transaction Information
Payment Information
When you make a purchase or enroll in a recurring membership, payment information may be collected and processed by our third-party payment processors. WOW Car Wash generally does not need to retain your full credit or debit card number.
Communications
We may retain information you provide when you contact us, submit a question, provide feedback, participate in a promotion, or otherwise communicate with us.
Website and Electronic Information
When you visit our website or interact with our online services, certain information may be automatically collected, such as your IP address, browser type, device information, pages visited, and general usage information.
WOW Car Wash may use personal information to:
If you enroll in the WOW Car Wash Monthly Unlimited Wash Club, we use the information you provide to establish and manage your membership.
This may include your name, contact information, vehicle information, membership information, and payment-related information.
Recurring payments may be processed through third-party payment service providers. Those providers may collect and process payment information according to their own privacy policies and security practices.
WOW Car Wash does not sell your personal information for money.
We may share information with trusted third parties when reasonably necessary to operate our business and provide services, including:
Third-party service providers are expected to use information only as necessary to provide services to WOW Car Wash or as otherwise permitted by applicable law.
If you provide your email address or telephone number, WOW Car Wash may use it to communicate with you about our services, promotions, membership information, or other business-related matters, where permitted by law.
You may opt out of promotional emails by using the unsubscribe instructions included in the message.
If you receive promotional text messages, you may opt out by following the instructions provided in the message, such as replying STOP.
Opting out of marketing communications does not necessarily prevent us from sending important non-promotional communications, such as information regarding your membership, payments, transactions, or account.
Our website and online services may use cookies, pixels, analytics tools, or similar technologies to operate the website, understand how visitors use our website, improve our services, and support marketing efforts.
You may be able to control or disable certain cookies through your browser or device settings. Disabling cookies may affect certain website functionality.
WOW Car Wash takes reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee that personal information will always remain completely secure.
We retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, administer memberships, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Our services are not directed toward children under the age of 13, and WOW Car Wash does not knowingly collect personal information from children under 13 through its website.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take reasonable steps to delete it.
Our website, communications, or other services may contain links to websites or services operated by third parties.
WOW Car Wash is not responsible for the privacy practices, content, or security of third-party websites or services. We encourage customers to review the privacy policies of those third parties before providing personal information.
Our facilities may use cameras, license plate recognition systems, or other security and operational technologies.
These systems may capture images or information relating to vehicles, license plates, customers, employees, and activity occurring on or around our property.
We may use this information for security, fraud prevention, operational purposes, customer service, dispute resolution, and other legitimate business purposes, as permitted by law.
Depending on applicable law, you may have certain rights concerning your personal information, which may include the right to:
Some requests may be subject to legal or other applicable limitations.
To make a privacy-related request, please contact us using the information below. We may need to verify your identity before completing certain requests.
WOW Car Wash is committed to complying with applicable federal and Illinois privacy laws.
If Illinois law provides you with additional privacy rights, we will honor those rights as required by law.
WOW Car Wash may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services.
When we make changes, we may update the Effective Date shown at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:
WOW Car Wash & Detail Center
4815 Bluestem Rd
Roscoe, IL
Phone: 815-623-3903
Last Updated: September 2, 2026
